Terms and Conditions

Last Updated: July 6, 2026

Welcome to Service Center Mumbai. These Terms and Conditions govern your use of https://www.servicecentermumbai.co and the appliance repair services provided by us. By accessing this website or booking our services, you agree to these Terms and Conditions.

---

1. About Our Business

Service Center Mumbai is an independent appliance repair and maintenance service provider serving customers across Mumbai and nearby areas.

Important Disclaimer: Service Center Mumbai is an independent repair service provider. We are not an authorized service center, dealer, distributor, or representative of any appliance manufacturer or brand, unless explicitly stated. All brand names, logos and trademarks appearing on this website are the property of their respective owners and are used only for identification purposes to indicate the products we repair and service.

---

2. Services

We provide inspection, installation, maintenance and repair services for household appliances including:

• Air Conditioners (AC)
• Refrigerators
• Washing Machines
• Microwave Ovens
• LED, LCD & Smart TVs
• Water Purifiers
• Dishwashers
• Other home appliances listed on our website

Service availability depends upon your location, appliance model and technician availability.

---

3. Booking & Service Visits

• Customers may book a service through our website or by telephone.
• A technician inspection or visiting charge may apply and will be communicated before the visit.
• Repair work will only begin after the customer approves the estimated repair charges.

---

4. Pricing & Payments

• Repair charges depend on fault diagnosis, labour charges and replacement parts.
• Payment is due upon completion of the repair unless otherwise agreed.
• We accept Cash, UPI, Bank Transfer and other available payment methods.

---

5. Spare Parts

If replacement parts are required, customers will be informed before installation. Spare part availability depends upon the manufacturer and market supply.

---

6. Warranty

Warranty, if applicable, will be clearly mentioned on the invoice or service receipt. Warranty does not cover accidental damage, electrical fluctuations, misuse, unauthorized repairs or normal wear and tear.

---

7. Cancellation Policy

• Customers may cancel or reschedule appointments before technician dispatch.
• A visiting charge may apply if the technician has already reached the service location.

---

8. Refund Policy

Inspection and visiting charges are non-refundable once the technician has visited the customer's location. Any eligible refund will be processed in accordance with our refund policy.

---

9. Customer Responsibilities

• Provide accurate contact and address information.
• Ensure safe and easy access to the appliance.
• Inform our technician of any previous repairs or known issues.
• Remove valuable personal belongings before the repair begins.

---

10. Limitation of Liability

Our liability is limited to the amount paid for the repair service. We shall not be responsible for indirect, incidental or consequential damages arising from the use or inability to use repaired appliances.

---

11. Intellectual Property

All website content including text, graphics, images and website design are the property of Service Center Mumbai unless otherwise stated. Unauthorized reproduction or copying is prohibited.

---

12. Third-Party Websites

This website may contain links to third-party websites. We do not control or endorse these websites and are not responsible for their content, privacy practices or services.

---

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Updated versions will always be available on this page.

---

14. Governing Law

These Terms and Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

---

15. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

• Email: servicecentermumbai@gmail.com
• Phone: 1800 212 3797
• Website: https://www.servicecentermumbai.co

---

Privacy Policy

Service Center Mumbai values your privacy and is committed to protecting your personal information.

1. Information We Collect

• Name
• Mobile Number
• Email Address
• Service Address
• Appliance Details
• Service History
• Information voluntarily shared while booking a service

2. How We Use Your Information

• To schedule and provide repair services.
• To communicate regarding appointments and service updates.
• To respond to customer enquiries.
• To improve our website and customer support.
• To generate invoices and maintain service records.

3. Cookies

Our website may use cookies to improve user experience and website performance. You can disable cookies from your browser settings if you prefer.

4. Information Sharing

We do not sell, rent or trade customer information. Information may only be shared with technicians assigned to your service request, payment processing providers or where required under applicable law.

5. Data Security

We use reasonable technical and administrative safeguards to protect your personal information against unauthorized access, disclosure or misuse.

6. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

7. Your Rights

You may request access, correction or deletion of your personal information by contacting us, subject to applicable legal requirements.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

9. Contact Us

• Email: servicecentermumbai@gmail.com
• Phone: 1800 212 3797
• Website: https://www.servicecentermumbai.co